Keystone's Feedback App

This free and easy web-based tool from Keystone Accountability is a simple way of getting anonymous feedback from your partners on what they really think about your work. The application starts by asking you to choose from a standard list of questions, such as "How strongly would you recommend [your organization] to a colleague or friend?" Answers are on a scale of 1 to 10 or open-ended. You can also add questions. Next, you provide a list of respondents to receive the short survey. Keystone keeps data anonymous and confidential. You alone can see the results (although not the identities of the respondents) on a private web page accessible whenever you need it. As more organizations use the application and populate Keystone's database, you will be able to compare your results with similar organizations (again, anonymously).

 

Bibliographic Details
Author	Keystone Accountability
Publisher	Keystone Accountability
Publication Date	October 31, 2009
Publication City	London, England
Publication Work
Resource Type	Websites & Online Tools
Resource Focus	Evaluation/Outcomes Measurement Collaboration/Strategic Alliances Program Evaluation Capacity Building Advocacy Evaluation Leadership/Mentoring/Coaching Management and Human Resources Marketing/Public Relations/Media Organizational Assessment and Development Strategic Planning/Business Planning Volunteer Management Data Collection Action and Improvement
Audience	Practitioners Evaluators Funders
Region	International or N/A
Keywords	online benchmarking
Submitted to Point K	January 28, 2010 - 11:27am