Inducing Information Integration Part 2 - Recipe for Information
Jennifer Bagnell Stuart (Innovation Network Senior Associate), Dahna Goldstein, and Heather Peeler
Take one part each of business drivers, opportunity moments and collaboration.
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NOTE: This is the second installment of a two-part series; we re-printed the first piece in our last Transforming Evaluation newsletter. The Fair City Foundation is fictitious. The information presented in this article was gleaned from a series of interviews with a range of foundation chief information officers facing these same real-life challenges.
In the January/February issue of Foundation News & Commentary, a case study described the fictitious Fair City Foundation's struggles with information integration. Faced with board pressure to implement a balanced scorecard performance management tool, foundation staff quickly discovered that relevant information was stored in disparate information systems within the foundation and that there was no easy way to get those systems to talk to each other.
This isolation of critical information resulted in several problems: Staff members spent a lot of time looking for information in different databases, and information that was updated in one database was frequently not updated in another, leading to mistakes and periodic embarrassment for the foundation. As a result, staff morale and productivity were beginning to suffer.
This article addresses information—or data—integration in greater detail by exploring how foundations are currently addressing this issue as well as how other sectors and industries are tackling the problem.
» Continue reading the article (PDF, 309 kB ~1min @ 56k) |